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Management of Information Technology
by Frenzel, Carroll 3rd ed., Course Technology,
Cambridge, MA
ISBN 0-7600-4990-4

1. Mgt in the Info Age
2. IT's Strategic Importance
3. Developing the Org's IT strategy
4. IT Planning
5. Hardware & Software Trends
6. Modern telecommunication Systems
7. Legislative & Industry Trends
8. Application Portfolio Mgt
9. Managing Application development
10. Alternatives to Traditional Development
11. Managing Network Applications
12. Developing and Managing Customer Expectations
13. Problems Change & Recovery Management
14. Managing Systems
15. Network Mgt
16. Measuring IT investments & their Returns
17. IT controls and Asset protection
18. People, Organizations & Mgt Systems
19. The CIO Role